Wilton Doilies

If there is evidence that the products are not in the same physical state and reasonable care has not been taken with them, then unfortunately you will not be eligible for a refund. All returned items will be inspected upon receipt. You must also have taken reasonable care to not mark or damage the product. *This policy does not affect your statutory rights relating to faulty or described goods, or your right to cancel orders under the Distance Selling Regulations. For new items, this minimum would apply after 30 days. This will depend on how long you have had your item and will have to be agreed prior to returning. Please be aware that parcels to PO Box addresses will be declined in most cases, in particular high value transactions. Please bear in mind deliveries outside the EU will be subject to possible import taxes in your country. Please note that any questions sent after 5PM on Saturday will not be answered until Monday. Our core values are based upon delivering a speedy service both in delivering orders and responding to customer queries.

Order Processing: After your payment is authorized and verified, we will start processing your order and this process can take from 1 to 2 business days, so please be patient with us. If we are unable to process your order due to inaccurate or incomplete payment or incorrect address information, your order processing may be delayed.

Carrier: UPS/FedEx/USPS. Delivery Timescale: More than 90% of orders arrive in 10 business days after despatch.

FREE RETURNS on all orders!
The following conditions must be met:

1. Items must be returned within 30 days after the purchase date.
2. Items must be unworn, undamaged and in original packaging.